Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times Once dispatched, estimated delivery times are:
- Ireland: 5–10 business days
- Europe: 7–15 business days
- United States & Canada: 10–20 business days
- Rest of World: 10–25 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods.
Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 2–5 days for tracking information to update.
Customs & Duties International orders may be subject to customs fees or import duties upon arrival. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate with the supplier right away.